- Speaks English
- Lives in Kuala Lumpur, Malaysia
Host
9 reviews
9Reviews
4.67 out of 5 average rating
4.67
Rating%{count} months of hosting
8Months hosting
Syed’s reviews
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Rating 5 out of 5
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May 2026The unit itself is beautiful and well-designed, making for a very comfortable stay. However, the overall guest experience could be improved with better coordination. Firstly, the check-in and check-out process lacks clear instructions. I highly recommend the host provide a comprehensive manual or digital guidebook covering parking access and procedures to avoid confusion upon arrival. Secondly, there is a significant language barrier with the on-site staff. Their limited English made communication difficult. It would be a great advantage if the management could employ staff who are proficient in Malay or have a better command of English to assist guests more effectively. Great potential here if the service guidance is refined!
Rating 3 out of 5
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May 2026The house is beautiful and clean, but the service was poor from the start. No manual guide was provided. The reception spoke limited English. I paid RM20 for parking, but the spot wasn’t secure as someone else used it. Overall, the home is nice, but the service needs improvement
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