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    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.
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    What should I do if I need help with one of my Host Assist apps?

    Host Assist apps and products are offered by different companies who have partnered with Airbnb. If you’re having trouble, you should contact the customer service team for the company offering the app.

    Want more information on Host Assist? Learn more

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