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    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.

    How do I set up a payout method?

    To set up a new payout method, click Add Payout Method in your payout preferences and enter your address. We'll show you which payout method types are available to you.

    Note: Available payout methods and currencies differ by country.

    Verification time

    After you add a new payout method, it takes some additional time for that method to be verified. The average verification time for each payout method is:

    • ACH/Direct deposit: 5-7 business days
    • AIS card: 5-20 days
    • AliPay: Up to 5 business days
    • Bank transfer: 5-7 business days
    • International wire: 2 business days
    • Payoneer Prepaid Debit Card: 2 business days for approval, 4-15 days until you receive your card
    • PayPal: 2 business days
    • Western Union: 2 business days
    Find out about when you'll get your payout.
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