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    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.

    Can I update my listing description or amenities after a guest makes a reservation?

    Guests with pending or confirmed reservations won’t see any updates or changes you’ve made to your listing.

    When making a reservation, guests search for and book listings that meet their specific travel needs. As a host, you’re responsible for making sure your listing is represented accurately at the time of the booking.

    If you’ve removed an amenity your upcoming guest was expecting, message your guest immediately. If they no longer wish to keep the reservation, you'll be responsible for cancelling it so your guest can rebook elsewhere.

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