How do I contact Airbnb?
Most hosts and guests are able to quickly resolve issues on their own. Here are some ways to get the help you need before, during, or after a trip:
Contact your host or guest
Resolve an issue with your listing or reservation by communicating with each other directly. This is often the quickest and easiest way to find a solution. Send a message to your guest or host, or try calling them.
Go to the Resolution Centre
If you need to send or request money for something that wasn’t included in your reservation cost, use the Resolution Centre to safely send or request money through Airbnb. We’ll get involved if you need help working out the details with your guest or host.
If you still need help, go to our contact page to get help by phone, email, or chat.