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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after 31 July, check back here on 1 July 2020 for an update.
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    Why did I receive an email from &Open on behalf of AirbnbLove?

    From time to time, we like to send hosts and guests a little something to say thanks or to help celebrate a special moment - we call this AirbnbLove.

    Airbnb partners with &Open to send unique, custom-designed gifts to members of our community around the world.

    You may receive an email from &Open asking you to provide the best delivery address and time to receive your gift. We ask for this information to ensure your Airbnb Love gets to you. Your personal information will never be saved or shared with third parties.

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