Eligibility for emergency stays through Airbnb.org

Airbnb.org works with nonprofit organisations and resettlement agencies specialising in crisis response and refugee resettlement to facilitate on-the-ground support, including assessing the needs and eligibility of potential guests. Airbnb.org does not currently provide a direct intake process for individuals in need of emergency assistance.

Eligible individuals may include:

• People affected by major disasters and relief workers responding to those disasters in an official capacity.
• Refugees, asylum seekers and other newcomers.

After eligibility is established through a partner nonprofit organisation, referral organisation or its service providers, guests may also be required to set up an Airbnb account, which may include identity verification checks.