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    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.

    How can I maintain my Airbnb Plus status?

    To maintain your Airbnb Plus status, make sure you continue to maintain the program standards for design and hospitality, which includes Superhost-level hospitality:

    • Maintain an average rating of 4.8 over the past year
    • No canceled reservations over the past year (unless there were extenuating circumstances)

    Additionally, as long as your listing is published with Airbnb Plus, you agree to:

    • Accept reservations for this property only on Airbnb or through your own website
    • Remove any listings for this place from other booking websites or services
    • Update your calendar availability on Airbnb

    The requirement to list your place exclusively with Airbnb Plus applies only to Airbnb Plus listings located in the United States of America, Mexico, Indonesia, Thailand, Italy, Denmark, Greece, Croatia, and Poland that have been invited to join Airbnb Plus exclusively.

    Your listing’s Plus classification, privileges, and license to use the Plus classification may be revoked at any time at Airbnb’s sole discretion or if: you violate the Plus Terms and Conditions, the Airbnb Terms of Service, or any other Airbnb terms and conditions applicable to you; you or your listing no longer meet the program’s eligibility standards or qualifying criteria; or you or your listing are involved in incidents that violate Airbnb’s hospitality standards.

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