Airbnb Referral Programme Terms and Conditions
Last updated: December 12, 2018
The Airbnb Referral Program (“The Program”) allows Members to earn promotional coupon credits (“Travel Credits”) toward future homes/experiences bookings by referring friends to become new users on Airbnb.
To participate, Members must agree to these terms, which become part of the Airbnb Terms of Service. Capitalized terms that are not defined here will have the same meaning given to them in the Airbnb Terms of Service.
How to Earn Referral Travel Credits
Members can earn Travel Credits if: (i) a referred friend clicks on their referral link to create a valid Airbnb account that complies with our Terms of Service; and (ii) the referred friend completes a Qualifying Reservation (as defined below). The referring Member can not earn Travel Credits for any reservation which they host.
The referring Member will be credited with the Travel Credit amount(s) specified for each type of reservation in the referral invitation or accompanying promotional materials after the completion of the referred friend’s Qualifying Reservation. A referral invitation may include offers for up to three types of Qualifying Reservations: a Qualifying Home Reservation, a Qualifying Experience Reservation, and/or Qualifying Hosting Reservation (collectively, “Qualifying Reservations”). If the referred friend completes a Qualifying Home Reservation by booking and completing a home stay, the referring Member will receive the Travel Credit amount specified for the Qualifying Home Reservation, if any. If the referred friend completes a Qualifying Experience Reservation by booking and attending an experience, the referring Member will receive the Travel Credit Amount specified for the Qualifying Experience Reservation, if any. If the referred friend completes a Qualifying Hosting Reservation by creating a listing and completing a booking, the referring Member will receive the Travel Credit Amount specified for the Qualifying Hosting Reservation, if any. A referring Member can earn multiple Travel Credit amounts if the referred friend completes more than one type of Qualifying Reservation.
The maximum Travel Credit that can be earned per Member will be $5,000 USD total in respect of Qualifying Home Reservations and Qualifying Hosting Reservations and $2,000 USD in respect of Qualifying Experience Reservations (or its local equivalent* if we support it) made by referred friends, unless indicated otherwise in the referral invitation or accompanying promotional materials.
A Qualifying Reservation must have the minimum total value (excluding guest fees or taxes) indicated in the referral invitation, accompanying promotional materials, Airbnb website, or Airbnb mobile application for that type of reservation. Note that this total value may change based on currency fluctuations. The Qualifying Reservation must be booked and paid for via the Airbnb platform, and the referred friend must complete the stay or the experience before the referring Member can receive Travel Credits. A reservation will not be considered a Qualifying Reservation, and therefore no Travel Credits will be earned, if the referring Member is the host or if the reservation is cancelled at any time.
Redeeming Travel Credits
Travel Credits may only be redeemed via the Airbnb Platform. Once earned, Travel Credits will appear as Travel Credit on the referring Member’s checkout page, but you may need to enter a code at checkout to redeem the credit. Travel Credits must be used within one year from the date they are issued, after which they will expire. Travel Credits are coupons issued for promotional purposes; they have no cash value and may not be transferred or exchanged for cash. Travel Credits may not be applied to a reservation of 28 nights or more.
Travel Credits may not be earned by creating multiple Airbnb Accounts. Travel Credits accrued in separate Airbnb accounts may not be combined into one Airbnb account.
If for any reason you believe that there is a discrepancy regarding your balance of Travel Credits, please contact us. Airbnb may require you to submit additional information in order to make a determination regarding your balance. All decisions regarding your balance will be final and at Airbnb’s sole discretion.
You are responsible for any Tax consequences, if any, that may result from your redemption or use of Travel Credits. Where applicable, Airbnb may be required to account for VAT on any services for which the Travel Credits are redeemed.
Sharing Referral Links
Referrals should only be used for personal and non-commercial purposes. Referral links should not be published or distributed on commercial websites (such as coupon websites, Reddit, or Wikipedia) or on blogs. Members are prohibited from “spamming” anyone with referral invitations. This includes mass emailing, texting or messaging people you do not know or using automated systems or bots through any channel to distribute your referral link. Members are prohibited from paying to advertise their referral links.
Referred friends who have signed up using a valid referral link will also receive credit in the form of a coupon or coupons in the amount(s) indicated in the referral invitation or accompanying promotional materials that can be used on their next Qualifying Reservation on Airbnb. Coupon codes that are not automatically applied must be entered during checkout. Coupon codes may not be transferred to another person, exchanged for cash, or combined with other Airbnb referral programs or incentives. Each coupon code may only be used on www.airbnb.com in conjunction with the booking of a single eligible Airbnb Home or Experience that meets the minimum total value (excluding guest fees or taxes) indicated in the referral invitation, accompanying promotional materials, Airbnb website, or Airbnb mobile application for that type of reservation.
Coupon codes expire one year from when you sign up for an Airbnb account. Offer available while seats last. Airbnb reserves the right to any remedy, including cancellation of your account or reservations, if fraud, tampering, violations of these terms or Airbnb’s Terms of Service or Payments Terms of Service, or technical errors are suspected. Void where prohibited. If your reservation later qualifies for a refund, the maximum refund you may receive is the amount you actually paid.
A referred friend may only use one referral link. If a referred friend receives referral links from multiple Members, only the Member associated with the referral link actually used by the referred friend will receive Travel Credit.
The Program may not be combined with other Airbnb referral programs or incentives. If a referred friend receives referral links from multiple Airbnb referral programs, preference will be given to payment via the Host Referral Program, voiding eligibility from The Program.
If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.
Termination and Changes
Airbnb may suspend or terminate the Program or a user’s ability to participate in it at any time for any reason.
We reserve the right to suspend accounts or remove Travel Credits if we notice any activity that we believe is abusive, fraudulent, or in violation of the Airbnb Terms of Service or Payments Terms of Service. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals in our sole discretion as deemed fair and appropriate.
The scope, variety, and type of services and products that you may obtain by redeeming Travel Credits can change at any time.
Updates to the Terms
We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the Airbnb.com website, applications, or services, which are effective upon posting. Continued participation in the Program after any modification shall constitute consent to such modification.
* If available, the local currency equivalent Travel Credit amount will be calculated using a system-wide rate, known as the base exchange rate, for currency conversion using data from one or more third parties, such as OANDA. We regularly update the base exchange rate, but it may not be identical to the real-time market rate.