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    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.
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    Why is Smart Pricing turned off when areas are affected by disasters or other emergencies?

    We may temporarily turn off Smart Pricing to prevent extreme price changes and comply with local laws during events like natural disasters, emergencies, or political unrest. Even if your listing isn’t in the directly affected area, we may still turn off Smart Pricing if prices for listings in your area are being influenced by the event.

    We’ll notify you by email when we turn Smart Pricing off, and again when we turn it back on. The length of time that Smart Pricing is turned off depends on the event.

    When Smart Pricing is turned off, your prices stop adjusting automatically, but you can manually change your price for any date on your calendar. When setting your prices, make sure to follow local pricing laws, which may apply in areas affected by emergencies.

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