Navigate forward to access suggested results
    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.
    Back to help home

    Why do I need to provide business account verification?

    We are required to collect and verify certain types of host information in order to comply with anti-money laundering regulations. Most hosts who have earned more than the equivalent to $15,000 USD in payouts in the last 365 days are required to go through business account verification. To do this:

    • On your Host Dashboard on your desktop computer, follow the pop-up notification to complete this verification
    • If the prompt does not appear on your dashboard, you can navigate to Account Settings >Settings >Create Company Account and complete the required fields

    After you’ve completed the verification, we’ll send a confirmation email. If your individual or business information can’t be automatically verified, our team will review it within 72 hours and may follow up with additional requests for information.

    On Airbnb, you can choose to host as an individual person, or as a representative of a business. If you're hosting as an individual, we will ask you to provide a legal name for the account. If the legal name provided doesn't match what we have on file, we may contact you and ask you to complete additional verification steps. This may include providing a government ID, a photograph, and your home address.

    Rest assured, we value your privacy and safety. If we ask for any personal information, we'll take proper measures to keep it safe and secure.

    Did you get the help you needed?