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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after 31 July, check back here on 1 July 2020 for an update.
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    COVID-19 travel advisories and information

    Updated 1 May 2020

    On 11 March 2020, the World Health Organization (WHO) upgraded the coronavirus (COVID-19) from a Public Health Emergency of International Concern (PHEIC) to a pandemic.

    Given the health and safety risks, we’re recommending that hosts and guests review the travel guidance and health advisories issued by relevant governmental and health authorities.

    We’re providing a list of resources for your convenience:

    World Health Organization (WHO)

    Australia

    Canada

    People’s Republic of China

    France

    Germany

    India

    Israel

    Italy

    Japan

    New Zealand

    Singapore

    South Korea

    Thailand

    United Kingdom

    United States

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