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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    What do the different home types mean?

    Airbnb listings are categorizsd into the following home types:

    • Entire place: Guests have the whole place to themselves. This usually includes a bedroom, a bathroom, and a kitchen. Hosts should note in the description if they'll be on the property (e.g. "Host occupies ground floor of the home")
    • Private room: Guests have their own private room for sleeping. Other areas could be shared.
    • Shared room: Guests sleep in a bedroom or a common area that could be shared with others.

    Pick the choice that best describes your place so guests know what to expect. As a host, you're responsible for accurately describing your listing, by both selecting the appropriate category and providing further details of the property in the description.

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