What is Airbnb doing to help hosts make their homes safer for guests?
Through awareness and a few simple tools, we'd like to help hosts make their homes safer and put guests more at ease.
Emergency safety cards
If a guest encounters an urgent or emergency situation, it's important they know who to call, what, and where to go. To help make this information clear and easy to display, all hosts will see the option to fill out a safety card online in the Home Safety tab of each listing.
This card includes important information that hosts can provide guests, like emergency phone numbers, locations of fire extinguishers and fire alarms, and emergency exit routes. After you fill out the card online, guests will be able to see it after they book a reservation at your listing. You’ll also be able to easily print the card and display it in your space.
Smoke and carbon monoxide detectors
We’re encouraging all Airbnb hosts to install working smoke and carbon monoxide detectors in their homes. To help achieve this goal, the first 36,000 eligible hosts who request a detector through December 31, 2017 will get one for free. Terms, Conditions and Restrictions apply. Please check your local laws for any applicable requirements for where to put the detector(s) in your space.
While we encourage hosts to install smoke and carbon monoxide detectors in their space, at this time, we don't require confirmation that they've been installed. If you don't indicate you have these devices by selecting the “smoke detector” and/or “carbon monoxide detector” amenities in your listing description, guests will see those amenities crossed-out when they view your listing.
For more information, visit our Home Safety page: airbnb.com/home-safety