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COVID-19 update
To find cancellation and refund options, go to your dashboard.Reservations eligible under our extenuating circumstances policy may be cancelled before check-in without penalties or impact on your Superhost status.
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Identification & verifications
Find answers to questions about providing ID, verifying your phone number, and completing your profile
What does it mean when someone’s ID has been checked?
How does it work when Airbnb verifies your identity?
How can I require guests to have a profile photo?
I’m a host in India. What should I expect from the host verification process with IDfy?
Does Airbnb perform background checks on members?
How do I verify my phone number?
How does Airbnb help build trust between hosts and guests?
Is providing identification to Airbnb secure?
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