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COVID-19 update
To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after 31 July, check back here on 1 July 2020 for an update.
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Additional rules
What are Airbnb’s rules about weapons in a listing?
What are Airbnb’s rules about potentially dangerous animals?
What are Airbnb’s rules about security cameras and other recording devices in listings?
What are Airbnb’s rules for parties and events at listings?