Checking in
Checking in
We all want things to go smoothly, whether it’s before your trip starts or you’re already in your place. If you need to contact your Host, find your check-in info or let us know the kitchen isn’t clean upon arrival, read these articles to help you problem-solve. We’ve got your back.
- How-to
Coordinating check-in with your Host
Check-in and checkout can vary from place to place. Message your Host to figure out times and other details and ask any questions. - How-to
Where to find your check-in instructions
You can find your check-in information in the details of your reservation. We’ll also send you a reservation reminder email with this info. - How-to
If your Host is not responding
Once you have a confirmed reservation, you’ll find the Host’s phone number in the message thread for your trip. - How-to
If you have a problem or issue during your stay
If anything unexpected comes up during your stay, message your Host to discuss a solution first. It’s likely that they’ll be able to help yo… - How-to
What to do if the place you're staying in isn’t clean at check-in
If you find that the place you’re staying in isn’t clean, we'll help you get the issue fixed. - How-to
Contacting Hosts
If you want to find out more about a place or experience before booking, you can message the Host on Airbnb. - How-to
Share trip details with other guests
Invite your guests to be co-travellers, and then they’ll have access to the itinerary from their Airbnb account, or forward your itinerary d… - How-to
Print your reservation details
In your reservation details, you’ll find an option to print or save them to a PDF.