Now there’s even more to Airbnb

Last year, we expanded Airbnb beyond homes with the launch of Airbnb Experiences and Airbnb Services. For the first time, guests could book a place to stay, explore a city with a local and have a private chef cook them dinner, all on Airbnb. Since then, millions of people around the world have done exactly that.

This summer, we’re going further. We’re adding new categories of services to make every part of the trip easier and new experiences found only on Airbnb – including exclusive access to the FIFA World Cup 2026™. We’re also bringing boutique and independent hotels to Airbnb. And we’re upgrading the app with AI-powered tools to help guests find the perfect place to stay, plan a trip and get help the moment they need it.

“Travel shouldn’t just be convenient. It should be meaningful. The best trips help you explore, learn and come home a little different than when you left. That’s what we’re building at Airbnb. And this summer, we’re giving people even more ways to do it – from incredible places to stay and boutique hotels that feel like Airbnb to unforgettable World Cup experiences and services that make your trip easier,” said Brian Chesky, co-founder and CEO of Airbnb.

The moment guests open the app, they’ll find everything on the new homepage. We’ve also made it easier to discover great listings and plan trips with friends and family.  

• AI review highlights – Airbnb has over 1 billion guest and host reviews. Now guests don’t have to read through them all before booking. Our models synthesise reviews for each listing and highlight things they care about the most, including location, amenities, noise, family-friendliness and more.
• AI-powered comparison – When guests save homes to a wishlist, we’ll help them choose the right one for their trip. A new comparison view provides an AI-generated summary for each home, with context about the location, best amenities and more. Available later this year.
• Shared itinerary – We’re making it easy to plan a trip with a group. A new map in the Trips tab shows guests’ home reservations alongside nearby restaurants, experiences and things to do – with travel times from their stay. They can save the places they want to visit, or add them directly to a shared itinerary so everyone can plan together.
• Connections and travel map – The best travel recommendations come from people you trust. Guests can add friends and family as connections, then use the new travel map to see where they’ve been on Airbnb and where they’re going next. Tapping any trip shows what they booked and the reviews they left. They can even message their connections directly for tips. Available later this summer.
• AI-powered customer support, available worldwide – If guests need help along the way, our AI assistant is rated the best AI support assistant in travel.¹ Now available in 11 languages, the assistant knows the details of their trip and includes interactive cards that let guests solve issues right in the chat.² Later this year, we’re extending the AI assistant to voice so guests can get quick answers when they call.

Experiences and services are now featured in more places across Airbnb. Try these tips to help your listing appear on the new homepage and Trips tab. 

• Listing details – Make sure your listing is complete and has enough high-quality photos to show what’s special about it.  
• Calendar – Open all the dates and times you’re available to host, as far in advance as possible.
• Pricing – Consider adding as many discounts as you can, which can help you offer the best value.

A great stay starts before guests check in. That’s why we’re adding services for every part of their trip – from the moment they land to the moment they leave. This is just the beginning of new services guests can book on Airbnb this year. 

• Grocery delivery – Guests can order groceries from Instacart through Airbnb in over 25 US cities and have items delivered after check-in or during their stay. In some locations, you can even receive the guest’s order and pre-stock the kitchen before they check in. Airbnb guests get $0 delivery and $10 off an order of $50 or more.³
• Airport pickups – Guests can book a private car service to and from your home through Welcome Pickups. The driver tracks their flight and meets them kerbside upon arrival. Airbnb guests get 20% off every ride.⁴ Now available in over 160 cities worldwide.
• Luggage storage – Guests can store their bags before check-in or after checkout through our partnership with Bounce. They can view nearby drop-off locations in the app and see exactly how far they are from your home. Airbnb guests get 15% off⁵ and access to over 15,000 locations in 175 cities.
• Car hire – Nearly a quarter of Airbnb guests hire a car during their stay.⁶ Starting this summer, they can discover hire cars directly in the app. We’ll show vehicles near your home and suggest the right car for their group. The first time they hire a car on Airbnb, they’ll get 20% credit back towards their next stay, experience or select services.

Guests love Airbnb Experiences, rating them 4.93 out of 5 stars on average.⁷ This summer, we’re adding thousands more experiences led by local experts across the categories travellers want most: landmarks, food culture and events.

• Landmarks, the Airbnb way – More than 75% of travellers visit a landmark when they travel to a new city.⁸ Now they can see the world’s most famous places with local experts who know them inside out. We now have more than 3,000 landmark experiences – from the Tower of London to the Tokyo Skytree and the Taj Mahal. 
• Food culture – We’re offering more than 2,500 experiences that give behind-the-scenes access to the chefs, markets and food culture that define a place. Through partnerships with Chef’s Table and Grand Central Market, guests can join Chef Gianfranco Pascucci of the Michelin-starred Pascucci al Porticciolo in Rome for a 6-course food and wine pairing experience, or mix cocktails in Paris at De Vie, one of the world’s best bars.
• FIFA World Cup 2026™ – We’re offering once-in-a-lifetime FIFA World Cup experiences across 6 host cities. Join World Cup Champions Abby Wambach and Julie Foudy for an intimate watch party in Los Angeles as the USA takes on Australia. Or step onto the pitch to train with Argentine football icon and former manager of Inter Miami, Javier Mascherano.

For some trips – like a night in the city or a last-minute business trip – a hotel can be the right choice. That’s why we’re bringing more boutique and independent hotels to Airbnb this summer.

Guests can find amazing hotels in 20 top destinations around the world – including New York, Paris, London, Madrid, Rome and Singapore – with more cities to come throughout the year. Each hotel is selected for its neighbourhood location, design and hospitality.

• Hotels that feel like Airbnb – Guests can discover and book hotels in some of the world’s best neighbourhoods. Each property is selected by Airbnb, with no big chains. 
• Book a hotel, get credit on Airbnb – Guests who book a featured hotel can receive up to 15% credit towards their next Airbnb home.⁹ Available across major cities worldwide today, with more coming soon.
• Price-match guarantee – If guests find a lower price for the same hotel anywhere else, we’ll give them the difference as Airbnb credit.¹⁰

New boutique hotels, services and experiences are available across select countries worldwide today, with car hire and additional app features rolling out later this summer.

¹ Based on benchmarking conducted by a leading third-party consulting firm between March and April 2026 comparing AI customer support assistants across 6 major travel platforms in the US. The evaluation assessed performance across support quality, issue resolution, task completion and overall conversational experience.

² This feature is not available in mainland China.

³ Offer available in select US cities only; limited-time offer on qualifying orders; while supplies last until 30 June 2026. Terms and fees apply.

⁴ Offer available in select cities. Excludes taxes and fees. Terms apply.

⁵ Offer available in select cities. Excludes taxes and fees.

⁶ Based on Airbnb survey data collected between 25 and 30 April 2024 from 2,752 respondents in the US, Canada, the UK and Australia.

⁷ Based on internal Airbnb global data between 13 May 2025 and 31 March 2026.

⁸ Based on a Q4 2024 survey of travellers across the US, Canada, the UK, France, Germany, Italy, Spain, Brazil, Mexico, Australia, Japan, South Korea and India.

⁹ 15% credit offer valid until 31 December 2026, on eligible hotels. Credit calculation excludes fees and taxes. Credit valid for one year. Max credit of $2,000 USD or local currency equivalent. Terms and exclusions apply.

¹⁰ Applicable only for select hotels. Requests must be made within 24 hours of booking. Max credit of $400 USD or local currency equivalent. Price difference is calculated excluding fees and taxes. Credit valid for one year. Terms and exclusions apply.

Forward-looking statements

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