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    7 articles

    Ratings & reviews

    Discover how reviews work, why they matter, and how Hosts get 5-star ratings.
    7 articles
    How and when to communicate with guests
    Airbnb Host checklist for great communication with guests
    3 min read
    How to welcome your first guests
    Here’s how to create a great guest experience – the first time and every time.
    7 min read
    Get more 5-star reviews
    Interior designers and Superhosts reveal how they create memorable stays.
    10 min read
    Why reviews matter
    Reviews build trust in the community and help drive your business.
    4 min read
    Airbnb Answers: Protecting you from one-off bad reviews
    Learn how Airbnb is making reviews more fair for hosts.
    3 min read
    Making reviews more relevant and useful for our community
    Learn about our updated Review Policy and other important product changes.
    12 min read
    Making reviews more fair for hosts
    Airbnb is improving the review process to be more fair and accurate for hosts.
    3 min read
    How and when to communicate with guests
    Airbnb Host checklist for great communication with guests
    3 min read
    How to welcome your first guests
    Here’s how to create a great guest experience – the first time and every time.
    7 min read
    Get more 5-star reviews
    Interior designers and Superhosts reveal how they create memorable stays.
    10 min read
    Why reviews matter
    Reviews build trust in the community and help drive your business.
    4 min read
    Airbnb Answers: Protecting you from one-off bad reviews
    Learn how Airbnb is making reviews more fair for hosts.
    3 min read
    Making reviews more relevant and useful for our community
    Learn about our updated Review Policy and other important product changes.
    12 min read
    Making reviews more fair for hosts
    Airbnb is improving the review process to be more fair and accurate for hosts.
    3 min read

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