Moose Management is a Superhost
Superhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
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Hotel-Style Room: SW 3072
Pool (summer only)
3 Hot Tubs
Free parking on premises
No smoking, parties, or events
Check-in is anytime after 4PM and check out by 10AM
Self check-in with smart lock
Room was dirty, especially for the hotel-style Airbnb that it is. Good location and amenities. The damage insurance versus $3000 security deposit is a pain as well.
Response from Moose Management:
Thank you for staying with us, Maya. The home was cleaned right before you checked in. We didn't receive a phone call from you regarding the cleanliness and would have been happy to remedy this issue if you had let us know. It's in a fantastic location with a pool, hot tub, game room, and less than a mile from the Jordanelle Reservoir. We're glad you enjoyed the amenities. Regarding the damage deposit/insurance: Airbnb does offer a 1M policy, but it is not all inclusive. In fact, they warn the home owner to include a damage deposit. Insurance laws are such that we cannot add this fee into the cost of the rental as a default. The insurance must be specifically chosen for valid coverage (we can't just "add it in"). Since you chose not to purchase the damage insurance (for only $39 for $3000 of coverage), the deposit was needed. We do offer a choice. Something as simple as setting a suitcase on a bed and having a sharp edge tear the comforter could result in a $100+ cost to replace the bed spread. Accidents can happen, even to the most careful person.
Moose Management is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
About the Owner - Kimberley has owned rental property and has been successfully managing properties for many years. She graduated from college as valedictorian with emphasis on legal studies. This has been very useful in the contract aspect of property management, protecting her,…
Response rate: 100%
Response time: within an hour
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