I am happy to hear you found the location super convenient to all of your destinations while in town & that it had all of the items needed for your stay, however disappointed that we didn't meet all of your expectations. We work hard to ensure every guest has a 5 Star experience. As I had mentioned prior to arrival, the days you chose to visit are very popular move-in/out days in this neighborhood given its close proximity to the University of Minnesota. I apologize that the visual appeal of trucks being packed and unpacked had a negative impact on your impression of the neighborhood. You had special cleaning requests due to your daughters allergies and I personally visited the home about an hour prior to your arrival to ensure that it was not only sparkling clean, but also to ensure that no scented cleaners or air fresheners were at the home.
It was lovely meeting you and your daughter upon arrival and I do hope that you give us another chance on a future visit!
Kindest regards, Angie, Matt & the Crew