Sparkling clean11 recent guests have said that this home was sparkling clean.
Great check-in experience95% of recent guests gave this home’s check-in process a 5-star rating.
Very nice department and less than 5 km from historical downtown of México City, near several communication routes. The appartmet is really spacious, modern and it has everything you could possibly need. It is a nice place that you will enjoy.
Laptop friendly workspace
1 double bed
1 double bed
2 sofa beds
Not suitable for pets
No parties or events
Check-in time is 3PM - 9PM
Check out by 12PM (noon)
Not clean, insects (Cockroaches all over) not a good location, not a good neighborhood.
Response from Silvia:
I am very sorry to read your review, I think the comment is made with annoyance from the moment you mentioned that they were 5 guests with a reservation for 4 and I mentioned that there was an extra cost, however at the beginning when we met at the appartment there was no problem with the neighborhood, location or the department, even in the course of time I asked you if everything was in order and you did not mention that you wanted to leave the department, If it had been like that we would gladly cancel the reservation, we did not ask that anyone stay in a place that finds uncomfortable, however we attended your request to change your towels and blankets, and we throw away your garbage, I also told you to please leave it in the garbage truck, and when you left the apartment your garbage was inside the place. Also we found Cigarette butts, a strong smell of cigarette in the apartment, and smoking is forbidden but I did not mention it so as not to cause a bad evaluation on you. About your father I do not understand why you mention it for the cancellation of the reservation, since at the beginning you mentioned that he lived here in Mexico city. We are really sad to read this kind of comments, because we always ask our guests if everything is in order, to be able to do something with what they are not comfortable with.
Soy una persona hogareña y me gusta mucho el color, me considero un tanto introvertida.
Response rate: 100%
Response time: within an hour
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