Sparkling clean2 recent guests have said that this home was sparkling clean.
Hot tubThis is one of few homes in this area that has this feature.
This brand-new luxury 2-bedroom villa will satisfy even the most demanding clients.
Free parking on premises
Check-in is anytime after 3PM
Check out by 11AM
It was really nice for a family trip. My parents and I spent 4days here. My mom likes the swimming pool and decorations very much. The only thing is rental car is NECESSARY if you staying here.
We spent 10 nights in this wonderful modern villa and we had really good time here. The manager is very helpful, the housekeeping service twice a week is efficient and they are all friendly. We would definitely go back! Tips: the cafe next the villa is nice but a bit overpriced t…
Very nice villa with accurate description, and definitely a great place to stay and relax for friends and family. Just a little bit remote from the city and we have to catch taxi or tuk tuk in the main road. There is a very nice beach nearby with less people and clean. Wifi con…
Response from Nick:
Dear Jeremy, thank you for taking the time to share your feedback from your recent stay with us. It will help us to continually improve our services offered to all our guests. Thank you once again for having chosen our Villa Mai Tai and would be happy to welcome you back!
We thought Nick's place was modern and beautiful-- extremely clean and very comfortable; it looks just like the pictures and has most of the amenities needed for a stay (but no paper towels or enough toilet paper). It was as advertised though and has good A/C for hot Thai climate…
Response from Nick:
Dear Nathalie, Thanks for spending time leaving your vast comments. I am very surprised to find out that you were not satisfied with the basic operations and service of our team. As you can see from comments of all our guests, they especially appreciate and boast our personalized service. That’s why I deeply analyzed what caused your complaints. First of all, let me assure you that our address is stated in a correct way and ALL our guests before you and after you (including your friends who arrived with other taxi drivers without any problems using the same address) always find us easily. If you look on (Hidden by Airbnb) map, you can see Ban Tai Estate villas location and any navigation can bring you to the villas easily. Besides we have a big light box showing the direction from the ring road and then the sign with an arrow and another light box by the turn to our villas that is difficult to overlook . Every guest before the arrival, gets a phone number of the personal concierge to call in case there are any problems. Not to mention an airport pick up service that we provide to avoid difficulties in finding us. The Thai driver that was bringing you to the villa, did not speak English to understand our instructions and was not able to look us up on (Hidden by Airbnb) map. Astonishingly enough, to most taxi drivers an official address does not say anything. They don’t use it the way we do in Europe. We do have Thai staff but you arrived out of their working hours. Despite that 2 of our English speaking managers instantly arrived to pick you up from where you were left by your thai driver. That was not appreciated, as it looks. Our management speaks 5 languages English, Thai, German, Italian, Russian. Everyday we communicate with lots of customers from all over the world and it would not be possible without at least a decent English. If you read our reviews, you will see no complaints about problems with communication. Probably you got such an impression because you were not in the mood to speak to anybody or confused managers with our cleaners. Now to the lack of toilet paper and towels. We place in each bathroom 2 rolls of toilet paper and there are 3 rolls of paper towels in the kitchen. Before arrival of guests, villa manager ticks the checkbox to make sure that everything is provided for. You booked the villa for 2 days and even if you used all paper, you have a manager on call or reception to order as much as you want. I am sorry our management caused you inconveniences with their checks on your check out. Actually there was only one staff from our house keeping to check (as it is always the case at any hotel to check, for example, mini bar). The second staff was in the villa to collect your baggage and your personal manager was checking you out. As any hotel (villa hotel) we have a certain check out procedure and usually our guests don’t feel offended by this routine. It is always a pleasure to see happy guests but unfortunately we were not able to change your bad mood. On a positive side, at least your friends seemed to have enjoyed their short 2 day stay with us!
Great place to stay as it is very close to everything that you need. Our children were 7 and 9 and the outdoor staircase wasn't really suitable for them particularly if they look for you during the night when in new surroundings. It would be great for 2 couples. Hosts are very…
Villa manager. Please see the link below for all my Airbnb listings in Koh Samui - https://www.airbnb.com/users/9977071/listings
Languages: English, Русский
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Response time: within an hour
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