This review comes as a complete surprise. At no time did Miss Natalie express displeasure with the accommodations.
In fact, on April 26, four days before she was to move out, she asked if she could extend her stay.
So I’m not sure how that squares with her complaints now. Natalie and her mom were very aware of the damage sustained of over $800 by the previous Airbnb guest, who had moved out four hours before checkin.
We went out of our way to make up for any inconvenience, including a $50 gift Card for dinner. We scrambled to get the place cleaned, holes patched and rehung three doors that had been broken.
The refrigerator was not cooling so we immediately replaced it. As an added bonus, we installed a washer/dryer that was not previously offered with the cottage.
To report that contractors were in and out of the house daily for two weeks is unfair and a misstatement of facts. We entered the unit with notice as needed. She never felt a need to close the gate for the offstreet parking . Natalie and her dog seemed content sitting in the quiet on the porch where the neighbors on either side are in their 70s, children across the street on a trampoline, an ice cream truck circling through the streets. . .