We’re sorry to hear that our apartment couldn’t live up to your expectations. However, we have the feeling that you didn’t fully grasp the concept of Airbnb.
First of all, we rent out the apartment we generally live in ourselves, that we love and take good care of. We’re especially startled about your comment on our beds. We sleep in them on a daily basis, we find them very comfortable and the mattresses are of great quality (even the air bed – for air bed standards admittedly).
Secondly, you clearly didn’t read the description properly as it states that there are two bedrooms and we can provide an additional air bed in the communal area, however it does not say that there is a door between the living room and the dining room (as you can also see on the photos). We also point out that our place is situated in a vibrant area of Basel, where a lot of life is happening. We mention that our house is an old house, so obviously it‘s not as quiet as it is somewhere on the outskirts of Basel, but as you say it yourself, it is very well situated. Also, as said before we live here and we never thought of the noise to be an issue.
Over all, we can say that we were fairly sad and disappointed about your review since we put a lot of effort and love into wanting to make you feel welcome and comfortable at our apartment. It seems like you didn’t appreciate any of our work and you probably would have been better off at a regular hotel.
PS: Could you send us the contacts of the hostels you stayed at? We want to go there, they sound lovely.