This was my first "so-so" review that came with some general criticism. I tried to reach out to Susan after her stay to discuss her concerns as I take hosting very seriously and want to continuously improve my guests experiences. Unfortunately, she didn't get back to me (not that she owed me any duty to respond).
I try to be as transparent as possible with my listings to prevent any sort of "false promises". The photos all accurately depict the house, so it should have come as no surprise that the beds are without bedside tables and lighting.
I agreed that Susan brought up a good point regarding the curtains in the basement rooms, as they do receive a fair bit of light. I installed curtains in both basement bedrooms within 3 days of her review.
There is a vacant lot next door to the property. It has been this way since I started Air BnB. I have never had anyone complain about this. In fact lots of people have enjoyed having no neighbor directly beside, as it offers more privacy.
Lastly, the street repairs are 90% complete as of August. I have had this as a disclaimer since I became aware of the construction back in June. This should not impact future guests. And all future guests will get to enjoy brand new roads and sidewalks!