Dear Bernadette, We are extremely sorry that the Villa was not according to your expectation. Till date we have had around 130 reviews on airbnb and around the web we have around another 100+ reviews, overall our rating has been 80 percent. Firstly of about the Dogs, they may have been barking on the day you were staying, we are sorry about it, steps have been taken to drive them away. We also apologize about the mothballs, though most guests prefer it to keep away the dampness during the rains. If you would let us know that you do not require it, then we would surely remove the same. I would question the fact that your order for breakfast took 1 hour and 20 minutes, firstly we have in our listing mentioned that meals have to be pre ordered, which was not done by you, secondly to be precise the breakfast was ordered at 09.45 am and served 10.20 am, it was just a scrambled egg! About your trip to Dona Paula our hostess Shalaka did firstly mention to you the charge as 1200, but offered you a charge of 1000. I'm not sure about how the 1500 comes! As regards carrying bags, it is clearly mentioned in the listing that the guests are requested to carry their own bags as there is no porter facility available. Surely, we do not fool people , as can be seen in the 200+ reviews on The Pereira's Goan Villa ratings and reviews around the world. There are around 170+ who have had extremely beautiful experiences staying at our villa for the most reasonable rates. You will not find another place around the airport and also in Goa that offers the amenities and hospitality and Goan Food we offer. Unfortunately there are some who are not appreciative of what they get, and they never will be! We are sorry that you feel that we have not had your interest in our heart, however we feel we have given you the best we could!