Thank you for the feedback. It was a pleasure meeting you, thanks for the review and for acknowledging we accommodated a late checkout. Let us try to answer a few of the concerns raised in your feedback.
1. If you recall, we offered you an extra towel upon arrival, but you said you would share with your husband. You requested for it later which we gladly provided.
2. We did also explain to you why we provided the duvet cover upon your request for a flat sheet. Per our explanation, we wanted to get you something close to the flat sheet you requested.
Once again, thank you for the feedback and pointers. We will always welcome you back to our place any time you visit.