Dear Jason, really sorry about the cleaning and préparation of the house that has been done but apparently not as you attended. My daughter was in the week before and told me she let the house really clean. About the communication, I'm reallly surprised, because all the informations were already writen in the airbnb travel information paper you should had with you before travelling. It's writen you should just call our house room made few minutes before arriving so 10 minutes after she could open the house!!
From your reservation 5 month ago, you never asked any question or exchange any information about how many rooms prepared, familly configuration.... I wrote you the day before you get in to ask you if you had all those informations; asking when was your arriving sheduled to give the message to hour home keeper.... and finaly I answered your sms in 10mn and you finaly said all that is a problem !!!! Hope you'll never travel in africa for your vacation sir. Mediterranean people are really less stressed than you, sorry for them.
I had a great time when travelling in Missssipi and from NewOrleans to Chicago through Nashville years ago, I don't remember Americans was as speed as you but it was another century in the 90's, time is changing, but hour house is still on the rocks till 1777 and will stay for a wilde don't worry for us. Have a nice way back home sir.
Sorry for all the desagrement you suffered.
All the best, Fab