Unfortunately, Katrina and her boyfriend were not familiar with the area and did not bother to ask about where things were around us. Ive had over 100 Airbnb people and they have all found the downtown area across the street within walking distance (5 minutes).
This Train Katrina mentions, does not run everyday but occasionally 2 times per week it has never been as issue to the 60 other Guest who have stayed.
The Bike Katrina mentioned was being worked on that week as i am a mechanic and was in the middle of fixing my bike in my own home. Since then (3/14/2018) it is no longer in the house and has been fixed.
I remind everyone that Airbnb is not a Hotel Service but someones home that they live and do everyday things in, like fix things. The photo's did not include a TV or a Mirror as the photos of the room were accurate and Katrina "Assumed" these things would be available.
If she had simply messaged me on her concerns i could of brought a TV and Mirror to her... but she did express any issues while staying.
Everything is by Request.