Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Self check-inEasily check yourself in with the lockbox.
great remodeled home!
(Website hidden by Airbnb)
Free parking on premises
No parties or events
Check-in is anytime after 3PM
Self check-in with lockbox
Home is clean and nice, check in was easy. I decided to cancel my reservation early due to an issue (no hot water) - especially frustrating as I'm in town for work (working 75+ hours per week), so just wanted the home to shower, sleep and relax. Robert fixed the issue (pilot…
Response from Robert:
Ok, here is the deal with this reservation. Sarah contacted me on a friday wanting to get in early before our 3 pm check in. I rushed over and cleaned the place instead of waiting for housekeeping so she could get checked in before leaving to Houston. I thought she had checked in and everything was ok. A few days later I received a cancellation and immediately messaged her and she said there was no hot water. I rushed over and made sure the pilot light was going (brand new hot water heater) and messaged her back. She never reached out to me one time. I have 9 listings and have mostly 5 star ratings. Read for yourself. I never threatened her, she is trying to wreck my business and it is not going to happen. I have a strict refund policy and some how some way it was changed to flexible. I had turned away other stays and am stilled owed over $1200 from Airbnb because of Sarah. Its been a disaster. I am out a lot of money and she could care less and simply wants to have to last word. This guest should not be trusted. I have hundreds of positive reviews, please read them. Thank you.
adventurous soul with an appetite for life and the outdoors. laid back and down to earth. live for music and travel.
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Response rate: 100%
Response time: within an hour