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CASA NAAJ APARTMENTS: Terrace with relaxing poolCASA NAAJ APARTMENTS: Facade
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APARTMENTS IN THE CARIBE (2-3 pax)

Piero Stefano User Profile
Piero Stefano

APARTMENTS IN THE CARIBE (2-3 pax)

3 guests
1 bedroom
2 beds
1 bath
3 guests
1 bedroom
2 beds
1 bath
HOME HIGHLIGHTS
Great check-in experience90% of recent guests gave this home’s check-in process a 5-star rating.
Piero Stefano is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Sparkling clean8 recent guests have said that this home was sparkling clean.

CASA NAAJ offers comfortable apartments in the center of Playa del Carmen, each with a private entrance, patio or terrace and a relaxing pool.
VISIT OUR APARTMENTS IN AIRBNB !

Amenities

Air conditioning
Cable TV
Essentials
Iron
Laptop friendly workspace
TV

Sleeping arrangements

Bedroom 1
1 queen bed
Common spaces
1 sofa bed

House Rules

No parties or events
Check-in is anytime after 2PM
Check out by 11AM

Availability

52 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Yankale User Profile
Yankale
September 2018
the apartment is beautiful, everything is very stylish and just in the place. the hosts are available and thoughtful. we find two points that make our stay a bit hard: 1. the air conditioner, which mentioned in the place description is with a 80 pesos additional pay (??) 2. the a…
Piero Stefano User Profile
Response from Piero Stefano:
Hello Yankale, thanks for your review. We are sorry for the mosquitoes, we make a fumigation every month and we give for free to each guest (just ask for it!) electric devices and sprays against mosquitoes, but the problem depends on the season and by the humidity. We always like to remember that we are in the Caribbean and the mosquitoes are in every part of Playa del Carmen! :-)
September 2018
Jasmine User Profile
Jasmine
August 2018
The owner was a great communicator at first when I was interested and emailed questions, he responded to alll the questions within hours, but once we rented he was no where to be found. He gave the hostess the incorrect phone number. I used the airbnb app messaging no help. Lucki…
Piero Stefano User Profile
Response from Piero Stefano:
Jasmine was a really problematic guest. All that she writes is an entire lie, as demonstrated by the fact that for the last 4 years Airbnb has recognized to us the title of SUPERHOST and we have 5 STARS in all 9 of our ads ! For her birthday we gave away a bouquet of flowers, chocolate and a special dessert, sent her our best birthday wishes, and she thanked us with this negative review. This is the proof that she was really problematic: with her the communication was continuous and Eleonora, our hostess, was always available for every request. The cleaning, as indicated in Airbnb is paid only once, 8.00 usd for the entire stay. For Jasmine, as she herself states, it was the first experience with Airbnb and this has caused us many problems: on the last day she decided to leave the apartment early and demanded a refund, going completely against the rules of Airbnb! All our guests recognize us as excellent value for money, just read the 350 reviews we received in 5 years of work. We suggest to Jasmine for next time to book an hotel and not an apartment in Airbnb.
August 2018
Georges User Profile
Georges
June 2018
Nice place in center of Playa del Carmen ! Recommandation ++
Piero Stefano User Profile
Response from Piero Stefano:
Hello Georges! Fantastic review, thanks!
June 2018
Gloria User Profile
Gloria
June 2018
Great local very close to all great eateries and shopping. Few blocks from 5th and the beach. Super safe and comfortable. We often walked back late after dark and felt super safe. Try the choux choux coffee place for breakfast and the pearl for traditional Mexican.
Piero Stefano User Profile
Response from Piero Stefano:
Hello Gloria, thanks for your review. You are welcome! :-)
June 2018
Sagi User Profile
Sagi
April 2018
Amazing house!
Piero Stefano User Profile
Response from Piero Stefano:
Great Sagi! Thanks!
April 2018
Maxime User Profile
Maxime
March 2018
Awesome place to stay! We were there 2 nights in March 2018 and had an great time staying there. We were in the downstairs appartment with private pool. Kitchen is really well equipped and Eleonora who check us in and out was great. Really good value for money. And the location i…
Piero Stefano User Profile
Response from Piero Stefano:
Thanks thanks Maxime!
March 2018
Hector User Profile
Hector
March 2018
This might be one of the best Airbnbs that I’ve stayed at in Playa Del Carmen. The apartment is stylish, clean, and located just a few blocks from restaurants, 5th Ave, and Mamitas Beach. Also, the neighborhood is quite.
Piero Stefano User Profile
Response from Piero Stefano:
Really thanks Hector for your review! You are welcome at Casa Naaj Apartments!
March 2018

Hosted by Piero Stefano

Assisi, ItalyJoined in June 2011
Piero Stefano User Profile
362 Reviews
2 References
Verified
Piero Stefano is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Hello friends! We are Piero and Stefano, the owners of Casa Naaj in Playa del Carmen (Mexico) and of a wonderful apartment near Assisi (Italy). In the 2009, we realized the dream to build a guesthouse on the Mexican Carribean. Its name is CASA NAAJ (the word "Naaj" in Mayan l…
Languages: English, Español, Français, Italiano
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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