Thank you for the review! You expect from a bed to be comfortable, I don't know what else you expect a bed to do. The floor is always clean_did you find out that the floor is dirty only after the check-in? The water heater leaks when it stays on for more than 5 hours (we indicated that it needs 15 minutes to get warm for 1 person_more than that, it consumes a great deal of electricity, maybe we need to charge you for overusing electricity?). You paid 12,5 euros a person per day, that doesn't mean full breakfast and washing liquids that you demanded. This apartment has 5-star reviews because people love the service we provide and the fact that they always find a clean home, clean towels, clean sheets, all the amenities they need like shampoo, soap, cleansing tissues, even cotton buds and sewing kit, 2 kinds of coffee, sugar, greek virgin olive oil and herbs, all included in the price. Thank you again for your review and please go for shopping to a supermarket and don't demand from a host to provide you everything. Also, thank you for eating all the candies! You were supposed to eat one, two or three and not the whole box! Thank you for being so considerate for the next guests!