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Cancellations

Cancelling a reservation

How-to • Guest
Cancelling your reservation for a stay
You can go to your trips to cancel or make changes to your reservation.
How-to • Guest
Change the date or time of your Experience reservation
To make changes to your reservation, go to your trip details.
How-to • Guest
Cancel or withdraw a trip request
As long as your pending trip request hasn’t been accepted, you can cancel the reservation through the message thread with your Host.
How-to • Guest
Cancelling a trip due to a Major Disruptive Event
Find details about requirements and how to take the next steps.
How-to • Guest
Rebook a cancelled reservation
While you can’t restore a cancelled reservation, you can contact the Host and make a new reservation.
How-to • Guest
Airbnb Adventures cancellations
You can get a full refund for any adventure if you cancel at least 30 days before the adventure is scheduled to start, or within 24 hours of purchase.

Host-initiated cancellations

How-to • Guest
If your Host cancels your reservation
If your reservation is cancelled by your Host, you’ll get a full refund. If the cancellation happens within 30 days of your check-in, we’ll help you rebook a similar place to stay, depending on availability at comparable pricing.
How-to • Guest
If your Host asks you to cancel
If your Host can’t accommodate your stay, don’t cancel for them – request that they cancel so you don’t miss out getting your best refund.
How-to • Guest
If your Host cancels your experience
If a Host needs to cancel an experience, you'll be notified immediately and you'll be refunded in full.

Policies

How-to • Guest
Find your Host's cancellation policy
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.
How-to
Find the cancellation policy for your Experience reservation
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.
Community policy
Major Disruptive Events Policy
Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your reservation.
Community policy
Retired article 2701: Extenuating Circumstances Policy and the coronavirus (COVID-19)
Find details of the coverage for COVID-19 under our extenuating circumstances policy.

Cancellations

Cancelling a reservation

Host-initiated cancellations

Policies

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