If you want to find out more about a listing, Host or experience before booking, you can message the Host on Airbnb.

Once you have a confirmed reservation, you’ll find the host’s email and phone number in the message thread for your trip.

If you, someone you invite, or a pet are responsible for damage during a stay, let your Host know right away.

You must be logged in to your Airbnb account to read or send messages. You can click or tap on a message thread to read existing messages or…

You can find your reservation details in your Trips.

You can find the booking confirmation in your Trips, plus we'll send you an email confirmation after you book your Experience.

If you have a confirmed reservation with the Host, your reservation is active, even if the Host turns off the listing to hide it from search…

If you have a reservation ending and another one starting within 4 days, and the locations are fairly close to each other, we bundle them un…

You can add or remove work travel info on your itinerary in the business notes section of your reservation.

You can add or remove guests from your itinerary up until the start of your reservation. Go to your trip details to make these changes.

It can be helpful to add full names to your reservation in case you need to print out your itinerary for a travel visa.

Get helpful info for your stay in Cuba, including enrolling in the STEP programme and emergency numbers.

The Resolution Centre lets you request or send money for things related to your Airbnb trip. Guests and Hosts can ask Airbnb for help in rea…

If your disagreement is money-related, you can use our Resolution Centre to request or send money for things related to your Airbnb trip.

Message your host directly for help. You can send your host money through our Resolution Centre to cover any shipping costs.